At Bliss Animal Eye Care, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect personal information that you provide to us voluntarily when you:

  • Make an appointment or contact us

  • Use our online forms

  • Subscribe to newsletters or other communication

  • Interact with our website or social media

The types of personal information we may collect include:

  • Name

  • Contact information (phone number, email address)

  • Pet health information

  • Billing and payment details

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and manage our veterinary services

  • To schedule and confirm appointments

  • To communicate with you regarding your pet’s health

  • To process payments and send invoices

  • To improve our website, services, and customer experience

3. Protection of Your Information

We are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

4. Sharing Your Information

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing or any other purpose without your explicit consent. Your information is shared only in the following circumstances:

  • With your consent

  • To comply with legal obligations or government requests

  • With third-party service providers who assist us in delivering services (e.g., payment processors), and these providers are required to protect your information as well

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Mobile Sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that support our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors use our website, but they do not contain personally identifiable information unless you provide it.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate or incomplete information

  • Request deletion of your personal data, where applicable by law

8. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated revision date. Latest revision: 11/20/2024

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us by emailing info@blissanimaleyecare.com, or call 541-727-7127